Angel CX

Angel CX

What is Angel CX?

Angel CX is an AI-driven customer experience platform that helps businesses create intelligent, automated, and emotionally aware customer interactions across chat, email, and voice channels. It blends conversational AI, behavioral analysis, and real-time feedback to deliver support that feels human — at scale.

Key Features

• Conversational AI Assistants: Deploy smart agents that handle customer queries with natural, context-aware replies.
• Emotional Intelligence Layer: Detects sentiment and tailors responses for empathetic engagement.
• Omnichannel Support: Connects with chat, email, social media, and voice platforms in one place.
• Feedback & Insights: Captures customer satisfaction scores and behavior analytics in real time.
• CRM & Ticketing Integration: Seamlessly plugs into Zendesk, Salesforce, Freshdesk, and more.

Who is Using It?

• Customer Support Teams: To automate and enhance responses while maintaining a personal touch.
• eCommerce Brands: For handling pre-sales questions, returns, and post-purchase follow-ups.
• SaaS Companies: To manage user onboarding, technical support, and retention workflows.

Pricing

• Free Trial: Test conversational flows and sentiment detection with limited usage.
• Pro Plan – From $39/month: Includes full omnichannel support, advanced analytics, and integrations.
• Enterprise Plan: Custom solutions with SLA, custom training, and onboarding support.

Pricing may vary. Visit the official Angel CX website for the latest packages and enterprise options.

What Makes Angel CX Unique?

Angel CX stands out by fusing emotional intelligence with AI automation. It not only resolves issues quickly, but does so with empathy — creating customer experiences that are both scalable and deeply human.