Tekst

Tekst

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What is Tekst?

Tekst is an AI-powered customer service automation platform designed to help businesses handle support tickets faster and more efficiently. By integrating with existing helpdesk systems and training on your own data, Tekst automates responses, assists agents in real time, and ensures consistent, high-quality customer interactions.

Key Features

• AI Ticket Automation: Instantly resolve common customer queries

• Agent Assist: Suggests real-time responses for support teams

• Custom Data Training: Learn from your existing support history

• Helpdesk Integrations: Connect seamlessly with Zendesk, Intercom, and others

• Multi-Language Support: Serve customers in multiple languages

• Context-Aware Responses: Maintain conversation history for better accuracy

• Reporting & Analytics: Track performance and optimize workflows

Who is Using Tekst?

• Customer support teams: Reducing workload and improving response times

• E-commerce businesses: Providing 24/7 automated assistance

• SaaS companies: Scaling support without hiring extra staff

• Enterprises: Streamlining support operations cost-effectively

• Agencies & BPOs: Delivering AI-augmented customer service solutions

Pricing

• Custom Pricing: Plans tailored to company size, usage volume, and integrations

Visit tekst.ai to request a demo and view detailed pricing.

What Makes Tekst Unique?

Tekst stands out for its strong focus on ticket automation and real-time agent support, powered by your company’s own data. Its deep helpdesk integrations, multi-language capabilities, and context-aware responses make it a flexible, powerful solution for scaling customer service.

How We Rated It

• Ease of Use: 4.7/5

• Automation Features: 4.8/5

• Agent Assist Capabilities: 4.8/5

• Integration Options: 4.7/5

• Context & Memory Handling: 4.7/5

• Analytics & Reporting: 4.6/5

• Value for Money: 4.7/5

• Overall Score: 4.7/5