Supermoon is an AI-powered customer support automation platform that enables teams to resolve tickets faster with intelligent automation, real-time agent assistance, and powerful workflow integrations. It helps businesses deliver exceptional support experiences while reducing operational costs and agent workload.
Automated Ticket Resolution: Handle repetitive queries automatically
Real-Time Agent Assist: Suggest responses and next steps live
Knowledge Base Integration: Train bots on your existing documentation
Workflow Automation: Connect with CRMs, helpdesks, and internal tools
Multi-Channel Support: Works across email, chat, and messaging apps
Analytics & Reporting: Measure resolution times and identify improvements
Secure & Compliant: Enterprise-grade data protection and privacy
Customer support teams: Reducing ticket backlog and response times
SaaS companies: Scaling support without increasing headcount
E-commerce businesses: Providing 24/7 customer assistance
Enterprises: Streamlining complex workflows and integrations
Agencies & BPOs: Delivering advanced, AI-augmented support solutions
Custom Pricing: Tailored plans based on team size, ticket volume, and integrations
Visit getsupermoon.com for demos and current pricing details.
Supermoon excels at blending full automation with live agent augmentation. Its real-time suggestions, deep integrations, and workflow automation features allow support teams to boost efficiency while maintaining personalized, high-quality customer service.
Ease of Use: 4.7/5
Automation Capabilities: 4.8/5
Agent Assistance Features: 4.8/5
Integration & Workflow Support: 4.7/5
Analytics & Reporting: 4.6/5
Value for Money: 4.7/5
Overall Score: 4.7/5
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