Ticketify is an AI-powered customer support automation platform that transforms emails, messages, and inquiries into structured, trackable support tickets in seconds. It’s built to streamline support workflows for SaaS companies, startups, and businesses that receive high volumes of customer communication — especially via email.
Email-to-Ticket AI: Instantly converts support emails into categorized tickets
Automated Tagging & Routing: Smart classification and team assignment
AI-Powered Replies: Generate relevant, editable draft responses in 1 click
Analytics Dashboard: Track response time, ticket volume, and performance
Multi-Channel Support: Works with email, chat, and internal forms
Integrations: Connects with tools like Slack, Notion, GitHub, Zendesk, and more
SaaS startups and tech companies with lean support teams
Product-led businesses that receive feedback/bugs via email
Founders and devs tired of managing messy inboxes
Ops and CX managers needing automated triage
Teams wanting structured support without traditional ticketing bloat
Free Trial: Test core automation features
Pro & Enterprise Plans: Advanced integrations, analytics, and custom workflows (see ticketify.io for pricing tiers)
Ticketify stands out by focusing on simplicity, AI-first workflows, and integration with the tools you already use — no heavy setup, no legacy ticketing UI. Just streamlined support from inbox to resolution.
Automation Power: 4.8/5
Ease of Setup: 4.7/5
Email Parsing Accuracy: 4.6/5
Team Collaboration: 4.4/5
Overall Score: 4.6/5
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